Privacy Policy

When you schedule a cleaning, request a quote, or contact us through our website, we may collect:

• Your name
• Phone number
• Email address
• Home or service address
• Details about the services you’re requesting

We collect this information only when you provide it directly — for example, by filling out a contact form, calling us, or booking an appointment online.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, device type, pages visited, and how you found us. This data is collected through cookies and analytics tools described below.

We use the information you provide to:

• Schedule and confirm your cleaning appointments
• Communicate with you about your service (reminders, follow-ups, receipts)
• Respond to questions or requests you send us
• Provide accurate quotes based on your address and service needs
• Improve our website and understand how visitors use it

We do not sell your personal information to third parties. We do not use your information for purposes unrelated to providing our services or operating our website.

Our website uses Google Tag Manager (GTM) and Google Analytics to understand how visitors find and use our site. These tools collect anonymized data such as which pages are visited, how long visitors spend on each page, and what devices and browsers are being used.

This information helps us improve our website, measure the effectiveness of our marketing, and make sure our content is useful. Google Analytics data is processed by Google in accordance with their privacy policy.

Cookies are small files stored on your device when you visit a website. We use cookies for:

• Analytics: Google Analytics cookies help us understand traffic patterns and site usage.
• Functionality: Some cookies help our website remember your preferences and display relevant content for your area.

You can disable cookies in your browser settings at any time. Disabling cookies may affect certain features of our website but will not prevent you from contacting us or requesting service.

We use a small number of third-party services to operate our website and deliver our services. These providers only receive the information necessary to perform their specific function:

• Brevo— Handles email delivery for our contact form. When you submit a form on our website, your name and email are processed through Brevo to deliver the message to our team.
• Rich Plugins— Displays verified Google reviews on our website. This service pulls review data from our Google Business Profiles and does not collect personal information from visitors.
• ServiceTitan— Our scheduling and service management platform. When you book an appointment, your contact and service details are stored in ServiceTitan to manage the job.
• Google (Analytics & Tag Manager) — Collects anonymized website usage data as described in the Analytics section above.
• Vercel— Hosts our website. Vercel’s infrastructure may process standard server logs (IP addresses, request data) as part of delivering web pages to your browser.

We do not share your personal information with any other third parties for marketing or advertising purposes.

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption for all connections, and we limit access to personal data to team members who need it to provide your service.

No method of electronic transmission or storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

You have the right to:

• Opt out of marketing communications: If we send you promotional emails, every message will include an unsubscribe link. You can also contact us directly to be removed from our mailing list.
• Request your data: You can ask us what personal information we have on file for you.
• Request deletion: You can ask us to delete your personal information from our systems. We will comply unless we are required to retain it for legal or business reasons (such as active service records or tax documentation).
• Disable cookies: You can adjust your browser settings to block or delete cookies at any time.
• Opt out of analytics: You can install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data during your visits.

To make any of these requests, contact us using the information below.

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this privacy policy from time to time. If we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

If you have questions about this privacy policy or want to make a request regarding your personal information, you can reach us at: